Privacy Policy

Last updated: 21.08.2024

1. Introduction
At "My Istanbul Home", we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

2. Data Controller
Dr. Fatih Kalkan, An der Bismarckschule 4b, 30173 Hannover (Germany)
Email: dataprotection@my-istanbul-home.com

3. Types of Data We Collect
We collect several types of information for various purposes to provide and improve our service to you:

- Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
 • Name
 • Email address
 • Phone number
 • Address
 • Payment information

- Usage Data: We may also collect information on how the website is accessed and used. This may include:
 • Your computer's Internet Protocol address
 • Browser type and version
 • The pages of our website that you visit
 • The time and date of your visit
 • The time spent on those pages
 • Other diagnostic data

- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. How We Collect Data
We collect data through:
- Direct interactions: When you fill out forms or correspond with us.
- Automated technologies: As you interact with our website, we may automatically collect technical data about your device and browsing actions.
- Third parties: We may receive data from analytics providers or advertising networks.

5. How We Use Your Data
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the service
- To monitor the usage of the service
- To detect, prevent and address technical issues
- To process transactions
- To send you marketing and promotional communications

6. Data Sharing and Disclosure
We may disclose your personal data to:
- Service providers we use to support our business
- Professional advisers including lawyers, bankers, auditors, and insurers
- Government bodies that require us to report processing activities
- Third parties to whom we sell, transfer, or merge parts of our business or our assets

7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: dataprotection@my-istanbul-home.com